19 March 2020
Dear customers, dear partners,
Within the context of the Covid19 epidemic, and in full accordance with government measures taken to limit the spread of the virus, the McPhy team has reorganized its activities to provide you with the best quality of listening and service in this time of crisis, under the required health security conditions.
Our priority is twofold:
Protect the health and safety of our employees, customers and partners;
& maintain our commitments in the best possible conditions.
We make every effort to ensure the best possible continuity of service and take advantage of this message to – once again – thank our teams in France, Italy, Germany and China who are fully committed for the smooth continuation of your projects.
With this in mind:
- We raised the awareness of the barrier gestures within our teams.
- We have adapted our working methods and generalized “home office” for employees whose activity allows it.
- Business continuity plans are being rolled out at all of our workshops:
o Our offices are closed but technology solutions are deployed to ensure that our teams remain fully operational and reachable. Preferably contact your usual interlocutor on their mobile line, direct email, or by videoconference.
o Our production sites remain operational with limited resources and strengthened security conditions.
o The workshops are closed to outside visitors except for the delivery operations. We make indeed every effort to ensure that the delivery process is maintained there, as much as possible, with strengthened security conditions.
o It is not sure that we will be able to process documents that would come to us by mail. Please send your documents by email to your usual contacts.
McPhy will take all necessary measures to be ready for the restart of the activity once the health crisis has passed. In the meanwhile, we will keep you regularly informed of developments and thank you for your trust.
Together, let’s be vigilant and contribute to the collective effort
& While waiting to see us again: take care of yourself and of your beloved ones!
The McPhy Team